To provide you with quick and efficient technical support, please first search the User Guide and FAQ's for answers to questions. Most questions may be answered through these methods.

For technical support, please fill out a Technical Support Request.

To schedule an online training session, complete and submit the form below.

How does online training work?

First, FitnessTrac support staff will need access to your FitnessTrac server. Without access, technical representatives are unable to view changes and assist in setup. Then, select an appointment time in the request form below. At that time, you (and other members of your department if you desire) call a member of our technical staff while logged onto your FitnessTrac server.

Our representative will walk through the various features, capabilities, and functions of the program. These sessions may be geared toward administrators, front desk workers, or the tutors themselves. In this manner, individual responsibilities may be reviewed and questions may be answered.