In the Microsoft Server 2003 environment with Service Pack 1 (SP1) installed FitnessTrac may be prevented from executing by SP1’s implementation of Data Execution Prevention (DEP). In its focus on security Microsoft has implemented stronger defaults and privilege reduction on services that prevents TutorTrac from running. To resolve this issue it is just a matter of making a simple exception change within the DEP properties.
To make the necessary changes you must be an administrator on the server and logged in as such.
Go to your start menu, right-click My Computer and select properties from the menu.
Select the Advanced tab then click on the Settings button under the Performance heading.
In the Performance Options select the Data Execution Prevention tab.
In the DEP settings select the radio button next to “Turn on DEP for all programs and services except those I select”. Next click the Add button and browse for your FitnessTrac executable file (fitnesstrac.exe) in the installed folder.
Click Apply to save the changes you have just made, then OK in the Performance Options window, and lastly OK in the System Properties window.