FAQ Search FAQ#: 03-0008

How do I send a broadcast email?

Email may be sent to a single student or broadcast to any group of students. To do this, certain preferences must be entered on page 12 of the Preferences and the email server must accept a batch email request from the AdvisorTrac server.

Email Preferences

Two fields in the Preferences control AdvisorTrac's access to the mail server: the 'Email Address of Center' and the 'Mail Server'.

The 'Email Address of Center' is the From address in the emails and appears in the form of an email address (i.e. center@school.edu). A fictional email address may be entered; however, if students are allowed to reply to emails, the address should be legitimate.

A valid mail server address must be entered in order to process the emails. The 'Mail Server' is in the form of a web address or an IP address (i.e. mail.campus.edu or 63.224.138.140). Consult your campus IT personnel to identify the server address that will process the AdvisorTrac emails.

Sending an Email

From the Main Menu, select 'Search For:Students'. Search based on any criteria and view the results. After finding the students, click 'Send Note' at the top of the Student Listing. Type the message in the text field and click 'Send Message' to send the email.

Sending an Email to an Individual Student

While in the 'Search For:Students' screen, enter the search criteria for the individual student. After the student is found, click 'Send Note', type a message, and click 'Send Message'.

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